{"id":128,"date":"2021-10-11T19:46:19","date_gmt":"2021-10-11T19:46:19","guid":{"rendered":"https:\/\/vassistme.co.uk\/?page_id=128"},"modified":"2026-03-02T11:17:44","modified_gmt":"2026-03-02T11:17:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.vassistme.com\/uk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n \n ISN'T IT POSSIBLE TO JUST HIRE A VA MYSELF?<\/span>
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Finding and hiring employees requires a lot of time and effort, whether they are virtual or in-house. Advertising across multiple sites, screening applicants, reference checking, and handling payroll and HR requirements are some of the things that we handle without the need for you to be involved, saving you time and energy.<\/p><\/div><\/div>\n <\/div>

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\n \n IF I NEED TO TERMINATE A VIRTUAL ASSISTANT'S EMPLOYMENT, WHAT DO I DO?<\/span>
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Contracts can be terminated with 30 days' notice, and your VA must also give you 30 days' notice before leaving. We are always available to recruit for you.<\/p><\/div><\/div>\n <\/div>

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\n \n HOW CAN I MAKE SURE I\u2019M ONLY ATTRACTING THE BEST CANDIDATES FOR MY VIRTUAL ASSISTANT?<\/span>
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Getting the right VA is easier if you are clear about the tasks and responsibilities that the VA will be responsible for, along with a description detailing the experience and skills that you feel are necessary to accomplish those tasks.<\/p><\/div><\/div>\n <\/div>

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\n \n WILL I BE CHARGED OVERTIME RATES?<\/span>
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Any overtime you work will be billed at the usual hourly rate and agreed upon with you before you begin. Your Virtual Assistant will be responsible for giving us a report of any overtime hours they have logged.<\/p><\/div><\/div>\n <\/div>

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\n \n WHAT ARE THE WAYS I CAN PAY?<\/span>
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\u00a0Visa, Mastercard are accepted. A credit card will not be charged an extra fee for your convenience.<\/p><\/div><\/div>\n <\/div>

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\n \n WHAT CURRENCY AM I BILLED IN?<\/span>
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Unless you are outside of the UK, you will be charged in Pounds (GPB).<\/p><\/div><\/div>

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\n \n IS A VIRTUAL ASSISTANT READY TO START WORKING AS SOON AS POSSIBLE?<\/span>
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After you hire a Virtual Assistant, it does take some time for both paperwork preparation and contract preparation to be completed. Typically, this takes about 24 hours. Your Virtual Assistant can begin working after the paperwork is completed and the first invoice is paid to the end of the month.<\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n \n WHAT TIMES CAN MY VA WORK? DO I NEED TO BE AWARE OF TIME ZONES FOR THEM TO WORK IN?<\/span>
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A standard schedule for our virtual assistants is to work during your working hours, with a standard one-hour lunch break. However, we can tailor hours to your needs. If you need your business to operate 24\/7, it is worth you considering hiring multiple virtual assistants to keep things running continuously.<\/p><\/div><\/div>\n <\/div>

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\n \n WHAT HAPPENS ON PUBLIC HOLIDAYS?<\/span>
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If you don't want your employee to work on public holidays in the UK, that is completely your decision. Remember, some workers request time off for their own public holidays and ask for time to make up for hours missed.<\/p><\/div><\/div>\n <\/div>

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\n \n WHAT HAPPENS IF THE VIRTUAL ASSISTANT WISH TO GO ON HOLIDAY OR NEED TO TAKE SICK DAYS?<\/span>
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You are only obligated to pay your VA for the hours they work - no sick or holiday pay will be paid, as per your contract. In most cases, companies will let the employees work extra hours before or after an event to make up for the lost time.<\/p><\/div><\/div>\n <\/div>

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\n \n CAN YOU TELL ME HOW THE INVOICING SYSTEM WORKS?<\/span>
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Each month, payments are made by credit card by direct debit in advance. Payments are made on the first of each month.<\/p><\/div><\/div>\n <\/div>

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\n \n WHAT IS THE PROCESS OF HIRING?<\/span>
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We carefully screen and select the resumes of candidates, then forward the best resumes for your review. You can then choose the best candidates to interview. If none of the candidates meet your standards or none seem to be an ideal fit, we will keep looking until we find the very best Virtual Assistant for your position.<\/p><\/div><\/div>\n <\/div>

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\n \n IS THE CONTRACTOR REQUIRED TO HAVE A SPECIFIC SET-UP ON SITE?<\/span>
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Our VAs must have access to a secure, reliable internet connection as well as a computer that meets our computer specifications. Ideally, they also should have access to a backup internet connection and computer in case things go wrong so that their work can be carried out uninterrupted.<\/p><\/div><\/div>\n <\/div>

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\n \n IS THERE AN IDEAL WAY TO MANAGE MY VIRTUAL ASSISTANT?<\/span>
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Your virtual assistant is likely to become as familiar to you as you would with staff at your office - as long as you're approachable and easy to communicate with, you'll get to know them just like you would if they were standing next to you.<\/p><\/div><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Still Have Questions?\n<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFor as little as \u00a34.90 an hour, you can hire a virtual assistant who can handle all your needs! No more worrying about sick leave, holiday pay, and other issues with the permanent staff! Contact us below to find out more. \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook A Consultation!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ ISN'T IT POSSIBLE TO JUST HIRE A VA MYSELF? Finding and hiring employees requires a lot of time and effort, whether they are virtual or in-house. Advertising across multiple sites, screening applicants, reference checking, and handling payroll and HR requirements are some of the things that we handle without the need for you to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-128","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions | Virtual Assistants UK<\/title>\n<meta name=\"description\" content=\"Looking to hire a virtual assistant to help you in your business? 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